Cognitive Solutions Printer DD2424 User Manual

Peeler Guide

Troubleshooting

If the printer locks up or prints labels incorrectly, cycle the power to

recalibrate label position. Once the power has been turned off, queued print

jobs must be sent to the printer again.

Label Jam

If a label jams in the peeler, disconnect power, open the peeler and remove

the jammed label. Make certain the peeler mechanism is clean and free of

debris before reloading media.

Caution! Do not attempt any further troubleshooting without first contact-

ing Cognitive Technical Support. Any tampering with the printer may cause

permanent damage and void the printer’s warranty.

Del Sol Peeler Specifications

2" printer with a peeler, media limitations:

Minimum media width:

Maximum media width:

0.75"

2.5"

4" printer with a peeler, media limitations:

Minimum media width:

Maximum media width:

1.00"

4.25"

To identify label parameters, use the HALT command defined in the Cognitive

Programmer’s Guide. If you are using a Windows print driver, use the Stop

After Label command or equivalent. For additional programming informa-

tion, see the Cognitive Programmer’s Guide or your print driver manual.

Contact Cognitive for all of your supply needs, including media and

cleaning pens.

TEL 303-273-1400 TOLL FREE 800-525-2785 FAX 303-273-1414

100-204-01 Rev. B

Applicable Models: DD2424, DT2424, DD42X4, DT42X4

691 Corporate Circle Golden, CO 80401